When a dispute arises, TLIPIII promotes a negotiating and conciliation solution between the parties to maintain the member's trust in the service quality of the Company and follows the steps:

Step 1: Members report on website services provided, return incorrect job posting information ... via email: tuyendung-tl3@tlipgroup.com.

Step 2: The Customer Service Department or the Sales Department of the Company will receive feedback from members. These departments proactively resolve quickly and respond to the results of complaint settlement on the basis of the policies announced by the Company.

Step 3: Depending on the level of violation, the Company will take appropriate measures in case the two parties cannot reach a common voice through negotiation. The company will bring this case to the competent state agency to resolve according to the law. Recruiters and job seekers are responsible for receiving complaints and assisting job seekers or recruiters related to job content posted on the website www.recruitment.tlipgroup.com

Website www.recruitment.tlipgroup.com respects and strictly abides by the laws on protecting the rights of job seekers. Therefore, it is suggested that members post job vacancies on the floor to provide complete, accurate, truthful and detailed information related to the job content. All frauds and frauds are condemned and must bear full responsibility before the law.

Parties including job seekers, employers will have a responsible role in actively solving problems. Employers should be responsible for providing documents to prove information related to the incident that is causing conflict with job seekers. 

After the job seeker, the employer who has settled the dispute, is responsible for reporting it to the administrators of  www.recruitment.tlipgroup.com. In the case of a transaction that arises, and the employer is at fault: www.recruitment.tlipgroup.com will take a warning, close the account or transfer it to the competent law authority depending on the extent of the mistake. We will terminate and remove all articles about the job content of that employer on www.recruitment.tlipgroup.com.

If through the form of agreement, but still cannot solve the conflict arising from the transaction between the two parties, the job seeker or the employer, either party will have the right to ask the competent legal authority to dissuade card to ensure the legitimate interests of the parties.